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If you’re like many Western North Carolina area homeowners, you’ve installed a monitored home security system to help you protect yourself, your family and your belongings.

 

After all, a burglary occurs every 14.5 seconds in the U.S. and a home fire is reported every 85 seconds.

 

But what if, for all the time, money and effort you’ve put into installing and maintaining your security system, it didn’t work when you needed it most? For many homeowners, that’s what happens because they forget this one thing—to update their contact information with their security company.

 

In fact, there are 2 ways forgetting to update your contact info will render your security system monitoring worthless.

 

No one to call in case of an emergency

The first and most obvious problem is that if there’s an emergency at your home (burglary, fire, etc.), we won’t have any way to get ahold of you. That could mean the cops get dispatched when they don’t need to. Or there might be no way to let you know that someone at your home has pushed the panic button on their medical alert pendant or key fob.

 

Accidental cancellation of your alarm monitoring

What happens when your mailing address changes and you forget to notify us? It could mean that you don’t receive important notices from us like bills and renewal notices. Or, if your credit card expires and we don’t have a way to contact you, your monitoring could become cancelled altogether and you wouldn’t know it!

 

How to update your contact info with Asheville Security Systems

Don’t let this happen to you. Update your contact information with Asheville Security Systems by logging into your account online. This will let you:

  • Change/update your emergency contact phone numbers
  • Change/update your mailing address
  • Change/update your billing information
  • And much more!
  • Of course if you need help, you can also call us or contact us online or call us at 828-252-6411 for more information.